At Claire Creates Content, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you visit our website, submit your contact details, or sign up for our newsletter.

When you fill in a contact form or sign up for our newsletter, we  may collect the following personal data:

• Name
• Email address
• Your company name
• Your company website URL

Additionally, we may collect usage data such as your IP address, browser type, and information from cookies (see our Cookie Policy below).

We process your personal data for the following purposes:

• To respond to your inquiries about our services.
• To send you our newsletter and updates based on your consent (via double opt-in).
• To analyse website performance and improve user experience through Google Analytics.

We collect and process your data based on the following legal grounds:

• Consent: By signing up for our newsletter, you provide explicit consent for us to use your personal data for this purpose.
• Legitimate Interests: We may use third-party tools such as Google Analytics to improve our website’s functionality and user experience.

We may share your data with the following third-party service providers:

• Mailerlite: For managing our newsletter and sending email communications.
• Google Analytics: For website performance tracking and analytics.

These third parties are GDPR-compliant and process your data only as necessary to provide their services.

Your personal data may be transferred outside the European Economic Area (EEA), as Mailerlite and Google Analytics may process data in the United States or other countries. We ensure that any transfer of your data outside the EEA is done in accordance with data protection regulations, using appropriate safeguards such as Standard Contractual Clauses or Privacy Shield (if applicable).

We will retain your personal data for as long as you are subscribed to our newsletter.  If you choose to unsubscribe, your data will be deleted unless we are required to retain it for legal reasons.

Under GDPR, you have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate data.
• Erasure: Request the deletion of your data (“right to be forgotten”).
• Data Portability: Request your data in a machine-readable format.
• Withdraw Consent: Withdraw your consent at any time by clicking the “unsubscribe” link in our emails.

We take appropriate security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website uses SSL encryption to ensure your data is transmitted securely.

We use cookies to improve your browsing experience and for analytical purposes through Google Analytics. Cookies are small text files placed on your device to collect information about your activities on our website.

You can control cookie preferences through your browser settings or visit our Cookie Policy for more details on how to manage and disable cookies.

We may update this privacy policy from time to time. If we make significant changes, we will notify you via email or by posting a notice on our website.

If you have any questions about this privacy policy or your personal data, please contact us at:

Claire Williams | Data Controller
info@clairecreatescontent.com